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Terms of Service


We are committed to offer you a pleasant shopping experience. These terms of service (the "TOS”) apply to eshop.aegeandreams.com.sg (the "Site") and form the terms and conditions on which we supply products and services to you. Please read through the TOS prior to using the Site. Your use of the Site indicates that you have acknowledged, understood, and agree to adhere to the TOS.

ACCESSING AND USING THE SITE

1. By agreeing to these TOS, you represent that you are at least the age of majority in your country of residence.
2. You will not copy or distribute any part of the Site in any medium without Aegean Dreams Lifestyle House written consent.
3. You may not use our products for any illegal or unauthorized purpose.
4. You must not transmit any worms or viruses or any code of a destructive nature.
5. You shall be solely responsible for your access to and/or use of the Site and its materials herein.

PROHIBITED ACTIVITIES

You agree and undertake not to:

1. Use the Site for any unlawful purpose;
2. Solicit others to perform or participate in any unlawful acts;
3. Impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity;
4. Violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
5. Infringe upon or violate our intellectual property rights or the intellectual property rights of others;
6. Post, promote or transmit through the Site any information, graphics, photographs, data and/or any other material that contains any computer virus, invasive or damaging codes; is indecent, obscene and pornographic.
7. Harass, abuse, insult, harm, defame, threaten, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability;
8. Submit false or misleading information;
9. Collect or track the personal information of others;
10. Interfere with or circumvent the security features of the Site or any related website.

LINKS TO THIRD PARTY

The Site may contain links to third party websites that are not affiliated with or owned, operated, or controlled by us. We are not responsible for the content, policies or accuracy any third party material or websites. By using the Site, you expressly relieve us from any liability arising from your access and use of any third party website. We encourage you to review carefully the third-party's terms and conditions and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions should be directed to the third-party.

INTELLECTUAL PROPERTY RIGHTS

Aegean Dreams Lifestyle House is the owner or the licensee of all intellectual property rights in and to the content on the Site, and in the material published on it. You may not copy, reproduce, modify, republish, upload, post, transmit, adapt, download, distribute or howsoever deal with any content or material from the Site in any form or by any means without our prior written permission.

WARRANTY AND LIABILITY

1. We do not guarantee, represent or warrant that the function of the Site will be uninterrupted, timely, secure or error-free and that any defect will be corrected.
2. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
3. You expressly agree that your use of the Site is at your sole risk. The Site and all services delivered to you are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied.
4. You agree that from time to time we may modify, amend or remove the service or product for indefinite periods of time or cancel the service or product at any time, without notice to you.
5. We assume no responsibility for errors or omissions in the materials on the Site, including factual or other inaccuracies or typographical errors. You expressly agree that your use and/or access of the Site is at your sole risk.
6. We expressly disclaim any liability arising from the wear and tear, improper use, wilful damage, negligence, or other misuse of the products by you or any third party related to you.  
7. You agree that your access and use of the Site is dependent on third party service providers such as internet, cloud storage, payment system and other link providers. We cannot guarantee the security of such third parties and disclaims any liability in connection with the acts, omissions or defaults of such third parties.
8. To the extent permissible at law, we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any order. Our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total sums paid by you for products under such order.

INDEMNITIES

You agree to indemnify us and hold us and our partners, affiliates, subsidiaries, advertising agencies, agents and their employees, officers, directors, and representatives harmless from any claims, losses, and damages, including reasonable attorneys’ fees, made by any third-party due to or arising out of your access of, use of and/or participation in this Site; breaches of your obligations under these TOS; and/or your violation of any statutory requirement, duty or law.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. If in our sole judgment you have breach any term or provision of these TOS, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due  to us and/or a temporary or permanent withdrawal of your right to use and/or access the Site. We may take other action we reasonably deem appropriate.

PRODUCT INFORMATION ACCURACY/ORDER/PAYMENT

1. Prices for our products are subject to change without notice.
2. We have made every effort to display as accurately as possible in our descriptions of products available for purchase through the Site. However, our products may vary slightly from their pictures. The images on our Site are for illustrative purposes only. Colours may appear slightly different in reality due to lighting conditions, or variances in computer screen.
3. We do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.
4. You may place an order with us by completing and submitting the order form on the Site. You shall be responsible for ensuring the accuracy of all orders. All orders will be deemed to be irrevocable and unconditional upon transmission through the Site.
5. Please complete payment at the moment your order was placed as all unpaid orders will be cancelled automatically after 24 hours.
6. We accept Visa/Mastercard credit cards, local bank transfer and PayNow.
7. Our acceptance of your order will take place when a confirmation email is sent to your registered email address with us, at which point a contract will come into existence between you and us.
8. If for any reasons we are unable to process your order, we will inform you of this.
9. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
10. We reserve the right at any time to accept or decline any orders received through the Site in our sole and absolute discretion; to modify or discontinue the Service without prior notice; to limit the sales of our products to any person or geographic region.
11. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

DELIVERY/SHIPPING/DEFECTS

1. The cost of delivery of your order will be displayed to you on our Site. At the moment we offer regional shipping to Malaysia only.
2. Orders are processed and dispatched from our warehouse to our local delivery partner which shall deliver the product to the address specified in your order. This process may takes 3-5 working days for standard delivery and 1-2 days for express delivery. Any delivery dates stated during the order process are estimates only.
3. If there is a delay in the delivery of your product, we will inform you accordingly via email.
4. In the event of a bounced parcel we will get in touch with you. However please note that we may charge you for storage costs and any further delivery costs, or terminate your order if you repeatedly fail to take delivery of the product. In such case the terminated order shall be deemed as our property and no compensation will be offered.
5. The product becomes your responsibility from the time the product is delivered.
6. Minor variations in measurement and colours are not considered a defect. Any defects or damaged must be reported according to our Return & Exchange Policy.
7. All return items are to reach us within 10 calendar days from delivery date for orders made in Singapore, or 30 calendar days for international orders. Items must be unused, unaltered, and with its original tags and packaging intact.

ORDER TERMINATION

We may terminate the order at any time by writing to you if you do not make payment to us timely; you do not, within a reasonable time, provide us with information necessary for us to complete the order (e.g. address); you do not, within a reasonable time, allow us to deliver the product to you. If your order is terminated in the situations set out above, we will refund any money you have paid in advance for products we have not provided, but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.

GIFT CARDS

Gift cards are valid for 6 months and are strictly non-refundable and non-extensible. Each gift card can be redeemed for single transaction only. Amount not utilized will not be refunded. 

PERSONAL INFORMATION

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored securely through Shopify’s data storage, databases and the application. Your submission of personal information through the store is governed by our Privacy Policy.

CHANGES & UPDATES

We may change any content or material on the Site at any time. Any of the content or material on the Site may be out of date at any given time, and we are under no obligation to update the Site. You can review the most current version of the TOS at any time at this page. Your continued use of or access to our website following the posting of any changes to these TOS constitutes acceptance of those changes. If you have any questions about our TOS, please contact us at eshop@aegeandreams.com.sg.